FREQUENTLY ASKED QUESTIONS

We make doing your laundry simple. We can save your time, so you can enjoy doing the things you love. We can save you money on soap, water, heating and electricity. So you can enjoy even more of the things you love. Our prices are simple and affordable.

Your first order!

Simply prepare a washing bag or black bag with your laundry and our brilliant drivers will weigh it for you upon to collection
Any laundry service collected will be ready for delivery in 2 days. If you require laundry back the next day then simply click express delivery at checkout for an extra £10 to receive all of your laundry back the next day
Yes that is not a problem. Just explain to the driver what it is extra you are adding and show the driver. They will add it the order and take payment.
You can order by email. Send your details in an email to customer@drlaundry.co.uk
Your clothes are taken to our secure facility where our experts clean them to the highest quality.
Whilst our experts are able to remove a lot of stains, unfortunately we cannot guarantee the removal of all stains.
Weighing your washing would be easier for you as you can ensure you have selected the correct weight category. Our drivers do however weigh every single wash when they arrive to collect it to ensure everything is correct with your order.
If you would like your colours and washes cleaned separately then you will need to.
Clothes are washed at a temperature of 45 degrees Celsius
Yes we dry and fold all service washes.

Dry Cleaning

We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.

We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.

We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.

We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.

We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.

We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.

Wash, Tumble Dry & Fold

We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.

We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.

We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.

We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.

We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.

We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.

We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.

We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.

We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.

We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.

We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.

We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.

ASK YOUR QUESTIONS

Ask your questions through the form below.




    ORDER FORM

      Your message was sent successfully!

      Something went wrong, try refreshing and submitting the form again.

      Name *

      Address *

      Phone Number *

      E-mail *

      Pick-Up Date

      Pick Up Time

      Delivery Date

      Delivery Time

      Preferred Laundry Detergent
      TideGainAll Free & ClearI Will Provide

      Bleach Whites
      YesNo

      Laundry Bag Needed?
      YesNo
      Line Dry Items Included (Limit 5 Items)

      Special Instructions *